Terms & Conditions

Last updated: March 2026

Welcome to The Alchemy of You. By accessing our website (thealchemyofyou.co.uk), using our application (app.thealchemyofyou.co.uk), or purchasing our services, you agree to these Terms & Conditions. Please read them carefully.

1. About Us

The Alchemy of You is a trading name of Plaskett International College, operated by Lisa Picton, offering holistic health and wellness coaching services including weight management, fitness training, nutrition guidance, and energy healing.

Contact: lisa@thealchemyofyou.co.uk

2. Services

Our services include:

The Alchemy of You App (£19/month subscription):

Six pillars of wellbeing – Nourish, Move, Restore, Align, Reflect and Connect
Smart meal tracking and nutritional analysis powered by AI
Movement logging, workout library and Garmin integration
Sleep, dream and menstrual cycle tracking
Birth chart, numerology and chakra insights
Journaling, mood tracking and guided prompts
F.L.A.M.E (Fat Loss Alchemy for Metabolic Empowerment) programme
Moonlit Pathway lunar wellness programme
Courses, learning resources and community access

Premium add-on (available within the app):

Lisa's 1:1 coaching – direct messaging, personal consultations, check-ins and accountability

Standalone services (not part of the app subscription):

Energy healing sessions (in-person and distance)
Free tools – Moon Sign Calculator, and other tools as available

3. Important Health Disclaimer

The information and services provided by The Alchemy of You are for educational and informational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received through our services.

Lisa Picton is a weight management coach, fitness trainer, nutrition consultant, and energy healer - not a registered dietitian, medical doctor, or licensed healthcare practitioner.

Individual results may vary and are not guaranteed. Your results depend on many factors including your dedication, health status, and individual circumstances.

4. App Subscription Terms

The Alchemy of You app is offered as a monthly subscription at £19 per month.

Free trial: New subscribers receive a 7-day free trial with full access to all app features. No payment is taken during the trial period.
Billing: After the free trial, your chosen payment method will be charged £19 monthly. Billing recurs on the same date each month.
Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period – you will retain access until that date. No partial refunds are given for unused portions of a billing period.
Price changes: We may change the subscription price with at least 30 days' written notice by email. You may cancel before the new price takes effect.
Account data on cancellation: If your subscription lapses, we retain your data for 90 days to allow reactivation. After 90 days, your account will be scheduled for deletion. See our Privacy Policy for full data retention details.

5. Purchasing & Payments

All prices are displayed in GBP (British Pounds) and include VAT where applicable.

Payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service. We do not store your payment card details.

6. Refund Policy

App subscription: You may cancel at any time. If you cancel during your 7-day free trial, you will not be charged. After the trial, no refunds are given for the current billing period, but you retain access until the end of that period.
1:1 coaching add-on: Cancellation terms will be presented at the point of purchase within the app.
Energy healing sessions: Cancellations made more than 48 hours in advance will receive a full refund or rescheduling. Cancellations within 48 hours are non-refundable.

To request a refund or discuss a billing issue, email lisa@thealchemyofyou.co.uk

7. AI-Generated Content

The app uses artificial intelligence (provided by Google Vertex AI, OpenAI, and Anthropic) to analyse your data and generate personalised wellness insights. You should be aware that:

AI insights are informational only. They are not medical advice, diagnoses, or treatment recommendations. Always consult a qualified healthcare professional before making health decisions based on any information provided by the app.
AI may produce inaccurate results. While we strive for accuracy, AI-generated nutritional analysis and wellness observations may contain errors. You should not rely solely on AI-generated content for health decisions.
AI insights are generated from your data. The quality and accuracy of insights depends on the data you provide. Incomplete or inaccurate logging may affect the relevance of AI-generated observations.
We do not use your data to train AI models. Your personal data is used solely to generate insights for you and is not used to train or improve third-party AI systems.

8. Your Data

All data you enter into the app (meal logs, journal entries, health tracking data, etc.) remains your data. We do not claim ownership of your user-generated content.

You may request an export of your data at any time, and you may request deletion of your account and all associated data. See our Privacy Policy for full details on data rights, retention, and deletion.

9. Intellectual Property

All content on this website and within our app – including text, graphics, logos, images, videos, courses, programme materials, and downloadable resources – is the property of The Alchemy of You and is protected by copyright law.

You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.

Your subscription grants you a personal, non-transferable licence to access and use the materials for your own personal use only. This licence ends when your subscription is cancelled.

10. User Responsibilities

By using our services, you agree to:

Provide accurate information when registering or making purchases
Keep your login credentials secure and not share access with others
Use our services for personal, non-commercial purposes only
Respect other community members in any group settings
Consult with a healthcare professional before making significant changes to your diet or exercise routine

11. Limitation of Liability

To the fullest extent permitted by law, The Alchemy of You and Lisa Picton shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the specific service in question.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: lisa@thealchemyofyou.co.uk

Website: thealchemyofyou.co.uk